Customer Portal

On this page:

• Overview
• 01 Sign up
• 02 Request access to your employer
• 03 Apply for a single grant
• 04 Apply for grant in bulk
• 05 My grant applications
• 06 Employer admin

Overview

We are creating a new Customer Portal to transform the way people interact with CITB, making it easier to do things like apply for grants and manage applications.

On this page you will find guides and tutorials providing comprehensive support for using the new portal. This includes interactive videos, providing step-by-step instructions on how to navigate the portal, as well as how to guides which demonstrate its features and functions.

01 Sign up 

User guide: Signing up to the portal (PDF, 10.1MB)

02 Request access to your employer

User guide: Request access to your employer (PDF, 24.9MB) 

03 Apply for a single grant 

User guide: Apply for a single grant (PDF, 18.3MB)

04 Apply for grant in bulk

User guide: Apply for grant in bulk (PDF, 24.4MB)

05 My grant applications 

User guide: Reviewing draft and submitted grant applications (PDF, 15.9MB)

06 Employer admin

User guide: Being an admin user (PDF, 17.9MB)