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BAM Nuttall

Civil engineering firm BAM Nuttall had to find a way to replenish a dwindling talent pipeline. Step forward Susan Fletcher and the National Skills Academy for Construction. Susan Fletcher had been in banking for 26 years before she decided to make

KPIs: meeting your targets

Key performance indicators (KPIs) underpin the National Skills Academy for Construction (NSAfC) way of working. The KPIs outline what employment and skills outcomes you have agreed to deliver. These and any other targets you have set should be laid